Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201234 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2013 |
| 201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 |
| 201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 |
| 201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201777 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | April 2013 |
| 201201778 | Angus Council | policy/administration | Some upheld, recommendations | April 2013 |
| 201201810 | Dumfries and Galloway Council | hall letting, indoor facilities, libraries, museums etc | Some upheld, no recommendations | April 2013 |
| 201201868 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | April 2013 |