Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202544 | A Medical Practice in the Highland NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201202728 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | February 2013 |
| 201202733 | Business Stream Ltd | meter reading | Some upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201202768 | The City of Edinburgh Council | planning; policy/administration | Not upheld, no recommendations | February 2013 |
| 201202867 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201203000 | NHS 24 | clinical treatment; diagnosis | No decision reached | February 2013 |
| 201203005 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201203261 | Scottish Prison Service | placements | Not upheld, no recommendations | February 2013 |
| 201005359 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2013 |
| 201100230 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, recommendations | January 2013 |