Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103637 | Business Stream Ltd | attitude / behaviour | Some upheld, recommendations | January 2013 |
| 201103641 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | January 2013 |
| 201103655 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | January 2013 |
| 201103755 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2013 |
| 201103774 | West Lothian Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | January 2013 |
| 201103822 | Clyde Valley Housing Association Ltd | hedges and fences | Not upheld, action taken by body to remedy, no recommendations | January 2013 |
| 201103835 | Fife Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | January 2013 |
| 201104091 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201104291 | Business Stream Ltd | incorrect billing | Some upheld, recommendations | January 2013 |
| 201104307 | A Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |