Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103142 | Hebridean Housing Partnership Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | November 2012 |
| 201103423 | Scottish Prison Service | personal property | Upheld, action taken by body to remedy, recommendations | November 2012 |
| 201103490 | The City of Edinburgh Council | policy/administration | Not upheld, recommendations | November 2012 |
| 201103618 | Fife Council | complaints handling | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103642 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201103666 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201103742 | Tayside NHS Board | complaints handling | Not upheld, recommendations | November 2012 |
| 201103844 | Lothian NHS Board - Acute Division | policy/administration | Some upheld, recommendations | November 2012 |
| 201103920 | Link Housing Association Ltd | policy/administration | Not upheld, recommendations | November 2012 |
| 201103935 | The Highland Council | road authority as developer, road alterations | Some upheld, action taken by body to remedy, no recommendations | November 2012 |