Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104027 | Scottish Prison Service | progression | Not upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104107 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2012 |
| 201104122 | Scottish Water | sewer flooding - internal | Upheld, recommendations | November 2012 |
| 201104403 | Business Stream Ltd | incorrect billing | Not upheld, recommendations | November 2012 |
| 201104525 | East Lothian Council | policy/administration | Some upheld, action taken by body to remedy, recommendations | November 2012 |
| 201104603 | Aberdeenshire Council | conservation areas, listed buildings, tree preservation orders | Not upheld, recommendations | November 2012 |
| 201104651 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104677 | A Medical Practice in the Highland NHS Board area | policy/administration | Some upheld, recommendations | November 2012 |
| 201104872 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104874 | Scottish Borders Council | handling of application (complaints by opponents) | Some upheld, action taken by body to remedy, no recommendations | November 2012 |