Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103053 | Fife Council | Complaints handling | Some upheld, recommendations | July 2012 |
| 201103140 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | July 2012 |
| 201103141 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103150 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
| 201103175 | University of Glasgow | Teaching and supervision | Not upheld, no recommendations | July 2012 |
| 201103247 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201103260 | Business Stream Ltd | Leakage | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201103358 | Argyll and Bute Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103377 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103418 | Highland NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |