Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204932 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201205147 | Business Stream | complaints handling | No decision reached | August 2013 |
| 201205152 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | August 2013 |
| 201205188 | The City of Edinburgh Council | communication staff attitude and confidentiality | Upheld, recommendations | August 2013 |
| 201205252 | Business Stream | incorrect billing | No decision reached | August 2013 |
| 201205285 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2013 |
| 201205354 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2013 |
| 201205355 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2013 |
| 201300045 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201300526 | Lanarkshire NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |