Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202403102 | Fife NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | July 2026 |
| 202406700 | Lothian NHS Board - Acute Services Division | Consent to treatment | Some upheld, recommendations | July 2026 |
| 202407000 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Admission / discharge / transfer procedures | Some upheld, recommendations | July 2026 |
| 202409049 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment | Some upheld, recommendations | July 2026 |
| 202500144 | Tayside NHS Board | Clinical treatment | Upheld, recommendations | July 2026 |
| 202311847 | Borders NHS Board | Diagnosis | Not upheld, no recommendations | June 2026 |
| 202406685 | Golden Jubilee National Hospital | Clinical treatment | Upheld, recommendations | June 2026 |
| 202407182 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | June 2026 |
| 202407574 | Lothian NHS Board - Acute Services Division | Clinical treatment | Upheld, recommendations | June 2026 |
| 202408152 | Highland NHS Board | Clinical treatment | Upheld, recommendations | June 2026 |