Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202871 | Business Stream | charging method / calculation | Upheld, recommendations | December 2013 |
| 201203596 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201203658 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201203665 | Tayside NHS Board | appliances, equipment & premises | Some upheld, recommendations | December 2013 |
| 201203866 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2013 |
| 201203891 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201204104 | Castle Rock Edinvar Housing Association | neighbour disputes and antisocial behaviour | Upheld, recommendations | December 2013 |
| 201204208 | Fife Council | estate management, open space & environment work | Not upheld, no recommendations | December 2013 |
| 201204604 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201204708 | Business Stream | incorrect billing | Not upheld, no recommendations | December 2013 |