Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802036 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201802629 | Business Stream | incorrect billing | Upheld, recommendations | September 2019 |
| 201802716 | Fife Council | primary school | Some upheld, recommendations | September 2019 |
| 201802737 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2019 |
| 201802908 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201802926 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201802977 | Forth Valley NHS Board | nurses / nursing care | Not upheld, no recommendations | September 2019 |
| 201803099 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Some upheld, no recommendations | September 2019 |
| 201803544 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, recommendations | September 2019 |
| 201804034 | Western Isles NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |