Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201801693 East Dunbartonshire Health and Social Care Partnership child services and family support Some upheld, recommendations March 2019
201801816 Fife Council secondary school Not upheld, no recommendations March 2019
201802259 South Ayrshire Council communication / staff attitude / confidentiality Upheld, recommendations March 2019
201802641 South Lanarkshire Health and Social Care Partnership care in the community Upheld, recommendations March 2019
201803163 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations March 2019
201803350 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2019
201803602 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2019
201803603 NHS 24 clinical treatment / diagnosis Not upheld, no recommendations March 2019
201804070 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations March 2019
201804326 Scottish Ambulance Service clinical treatment / diagnosis Not upheld, no recommendations March 2019