| 201300782           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201300911           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201300999           | 
                                                                                        University of Edinburgh           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301158           | 
                                                                                        A Dentist in the Borders NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301242           | 
                                                                                        Glasgow Housing Association Ltd           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301320           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301570           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        unauthorised developments:  calls for enforcement action/stop and discontinuation notices           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301596           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301770           | 
                                                                                        Business Stream           | 
                                                                                        meter reading           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201301808           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2014           |