| 201303020           | 
                                                                                        Tayside NHS Board           | 
                                                                                        appointments/admissions (delay, cancellation, waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303065           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303221           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303293           | 
                                                                                        Clackmannanshire Council           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Resolved, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303383           | 
                                                                                        West Dunbartonshire Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303449           | 
                                                                                        Scottish Children's Reporter Administration           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303566           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303595           | 
                                                                                        A Medical Practice in the Borders NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303867           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2014           | 
              
          
                                                                                        | 201303897           | 
                                                                                        Scottish Prison Service           | 
                                                                                        searching of prisoner, property and cell           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2014           |