Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202006891 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202007523 | Aberdeenshire Council | Handling of application (complaints by opponents) | Upheld, recommendations | December 2022 |
| 202008527 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2022 |
| 202008806 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2022 |
| 202009234 | Fife NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | December 2022 |
| 202100803 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202100828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2022 |
| 202100914 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | December 2022 |
| 202101005 | Stirling Council | Child protection | Some upheld, recommendations | December 2022 |
| 202102737 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Upheld, no recommendations | December 2022 |