Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305037 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | May 2014 |
| 201305142 | Scottish Prison Service | progression | Not upheld, no recommendations | May 2014 |
| 201305254 | Scottish Prison Service | money | Not upheld, no recommendations | May 2014 |
| 201305305 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | May 2014 |
| 201305340 | Scottish Prison Service | earnings | Not upheld, no recommendations | May 2014 |
| 201003393 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | April 2014 |
| 201200516 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201200725 | South Lanarkshire Council | neighbour disputes and antisocial behaviour | Upheld, recommendations | April 2014 |
| 201201431 | Fife Council | noise pollution | Not upheld, no recommendations | April 2014 |
| 201201859 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |