Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201205291 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205333 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201205404 | Business Stream | incorrect billing | Some upheld, recommendations | April 2014 |
| 201300347 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201300472 | An Orthodontist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201300711 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201300712 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |
| 201300720 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | April 2014 |
| 201300782 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 |
| 201300911 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |