Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300999 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2014 |
| 201301158 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201301242 | Glasgow Housing Association Ltd | policy/administration | Not upheld, no recommendations | April 2014 |
| 201301320 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201301570 | Aberdeenshire Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | April 2014 |
| 201301596 | Business Stream | charging method / calculation | Upheld, recommendations | April 2014 |
| 201301770 | Business Stream | meter reading | Upheld, recommendations | April 2014 |
| 201301808 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201301822 | Scottish Borders Council | handling of application (complaints by opponents) | Some upheld, no recommendations | April 2014 |
| 201301912 | Business Stream | incorrect billing | Not upheld, no recommendations | April 2014 |