Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304080 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201304087 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | April 2014 |
| 201304160 | East Lothian Council | council tax | Some upheld, no recommendations | April 2014 |
| 201304403 | Glasgow City Council | council tax | Not upheld, no recommendations | April 2014 |
| 201104865 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2014 |
| 201200216 | Comhairle nan Eilean Siar | trading standards | Upheld, recommendations | March 2014 |
| 201200400 | South Ayrshire Council | continuing care | Upheld, recommendations | March 2014 |
| 201201482 | Business Stream | charging method / calculation | Some upheld, recommendations | March 2014 |
| 201203012 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, recommendations | March 2014 |
| 201203204 | University of Strathclyde | complaints handling | Upheld, recommendations | March 2014 |