Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303674 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2014 |
| 201303702 | Fife College | complaints handling | Upheld, recommendations | March 2014 |
| 201303792 | River Clyde Homes | terminations of tenancy | Not upheld, no recommendations | March 2014 |
| 201303852 | Almond Housing Association Ltd | rent and/or service charges | Upheld, recommendations | March 2014 |
| 201304037 | The City of Edinburgh Council | statutory notices | Resolved, no recommendations | March 2014 |
| 201304078 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | No decision reached | March 2014 |
| 201304161 | Business Stream | meter reading | Not upheld, no recommendations | March 2014 |
| 201200392 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201571 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201201658 | Tayside NHS Board | continuing care | Not upheld, recommendations | February 2014 |