Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204438 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | February 2014 |
| 201204507 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2014 |
| 201204511 | Business Stream | charging method / calculation | Upheld, recommendations | February 2014 |
| 201204561 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | February 2014 |
| 201204877 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201204938 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2014 |
| 201205004 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | February 2014 |
| 201205210 | South Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | February 2014 |
| 201205278 | Business Stream | policy/administration | Some upheld, recommendations | February 2014 |
| 201205286 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |