Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102844 | Scottish Water | charging method / calculation | Not upheld, no recommendations | March 2012 |
| 201102932 | West Lothian Council | tenancy rights and conditions | Not upheld, no recommendations | March 2012 |
| 201102937 | A Medical Practice, Fife NHS Board | practice lists | Not upheld, no recommendations | March 2012 |
| 201102960 | Scottish Prison Service | personal property | Not upheld, no recommendations | March 2012 |
| 201103054 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2012 |
| 201103081 | Scottish Prison Service | earnings | Not upheld, no recommendations | March 2012 |
| 201103084 | Scottish Prison Service | supplies of books, newspapers etc | Not upheld, no recommendations | March 2012 |
| 201103124 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2012 |
| 201001204 | Argyll and Bute Council | social work | Some upheld, recommendations | February 2012 |
| 201002040 | Fife Council | policy/administration | Upheld, recommendations | February 2012 |