Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202300806 | Western Isles NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301151 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202301564 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202301849 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | April 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202302915 | The City of Edinburgh Council | Complaints handling | Upheld, recommendations | April 2025 |
| 202303401 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202304354 | A medical practice in the Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306027 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202306085 | Health and Social Care Partnership | Clinical treatment / Diagnosis | Upheld, recommendations | April 2025 |