Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604293 | An NHS Board area | policy / administration | Some upheld, recommendations | September 2018 |
| 201604294 | A Medical Practice in an NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2018 |
| 201605709 | NHS National Services Scotland | policy / administration | Some upheld, recommendations | September 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | policy / administration | Not duly made or withdrawn, no recommendations | September 2018 |
| 201700707 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201700731 | Loch Lomond and The Trossachs National Park Authority | policy / administration | Not upheld, no recommendations | September 2018 |
| 201700875 | Shetland Islands Council | school transport | Upheld, recommendations | September 2018 |
| 201700906 | Glasgow City Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | September 2018 |
| 201701009 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201701066 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |