Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300156 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2014 |
| 201300371 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201300398 | Perth and Kinross Council | planning, pre-application advice, tree preservation orders | Not upheld, recommendations | June 2014 |
| 201300596 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201300837 | Business Stream | incorrect billing | Not upheld, no recommendations | June 2014 |
| 201300924 | East Renfrewshire Council | traffic regulation and management | Not upheld, no recommendations | June 2014 |
| 201300937 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201300967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
| 201301000 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, no recommendations | June 2014 |
| 201301042 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |