Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202411526 | A Dentist in the Lothian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | November 2025 |
| 202204222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2025 |
| 202301141 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | October 2025 |
| 202303228 | Dumfries and Galloway Council | Policy / administration | Some upheld, recommendations | October 2025 |
| 202307184 | Falkirk Council | Repairs and maintenance | Some upheld, recommendations | October 2025 |
| 202311106 | Social Security Scotland | Handling of application | Upheld, recommendations | October 2025 |
| 202400810 | Social Security Scotland | Handling of application | Upheld, recommendations | October 2025 |
| 202401128 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | October 2025 |
| 202403301 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | October 2025 |
| 202405410 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | October 2025 |