Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201803545 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201803565 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations December 2018
201702179 North Lanarkshire Council control of pollution Not upheld, recommendations November 2018
201703562 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Upheld, recommendations November 2018
201703672 Western Isles NHS Board clinical treatment / diagnosis Upheld, recommendations November 2018
201703836 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2018
201704104 Dumfries and Galloway NHS Board admission / discharge / transfer procedures Some upheld, recommendations November 2018
201704119 Fife NHS Board appointments / admissions (delay / cancellation / waiting lists) Some upheld, recommendations November 2018
201704215 Lanarkshire NHS Board admission / discharge / transfer procedures Some upheld, recommendations November 2018
201704657 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations November 2018