Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700671 Ayrshire and Arran NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations October 2018
201701411 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2018
201702428 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations October 2018
201702609 Perth and Kinross Council handling of application (complaints by opponents) Not upheld, recommendations October 2018
201703195 University of Aberdeen teaching and supervision Upheld, recommendations October 2018
201703214 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2018
201703321 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2018
201703342 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Some upheld, recommendations October 2018
201703354 Lanarkshire NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations October 2018
201703416 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2018