Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602302 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201604905 | Perth and Kinross Council | complaints handling | Some upheld, recommendations | February 2018 |
| 201604984 | Glasgow City Council | estate management, open space & environment work | Not upheld, no recommendations | February 2018 |
| 201605793 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201605796 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201606439 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, recommendations | February 2018 |
| 201606644 | Business Stream | policy / administration | Resolved, no recommendations | February 2018 |
| 201606956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201606972 | Fife NHS Board | nurses / nursing care | Not upheld, recommendations | February 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |