Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608630 | University of Strathclyde | policy/administration | Not upheld, no recommendations | January 2018 |
| 201608736 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201608813 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201608864 | Glasgow City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2018 |
| 201608934 | The Moray Council | complaints handling (inc social work complaints procedures) | Upheld, recommendations | January 2018 |
| 201609335 | Fife Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2018 |
| 201609385 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201609414 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201609429 | Scottish Government | payment schemes | Not upheld, no recommendations | January 2018 |
| 201609475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |