Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203596 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201203658 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201203665 | Tayside NHS Board | appliances, equipment & premises | Some upheld, recommendations | December 2013 |
| 201203866 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2013 |
| 201203891 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2013 |
| 201204104 | Castle Rock Edinvar Housing Association | neighbour disputes and antisocial behaviour | Upheld, recommendations | December 2013 |
| 201204208 | Fife Council | estate management, open space & environment work | Not upheld, no recommendations | December 2013 |
| 201204604 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201204708 | Business Stream | incorrect billing | Not upheld, no recommendations | December 2013 |
| 201204744 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | December 2013 |