Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603954 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations June 2017
201604171 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations June 2017
201604354 Glasgow Caledonian University communication staff attitude dignity and confidentiality Not upheld, no recommendations June 2017
201604509 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2017
201604646 The City of Edinburgh Council statutory notices Some upheld, no recommendations June 2017
201605940 Glasgow Caledonian University teaching and supervision Some upheld, no recommendations June 2017
201605949 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations June 2017
201606166 Aberdeen City Council repairs and maintenance Not upheld, no recommendations June 2017
201606306 North East Scotland College special needs - assessment and provision Some upheld, recommendations June 2017
201607062 Scottish Prison Service earnings Not upheld, no recommendations June 2017