Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508487 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations April 2017
201508576 East Dunbartonshire Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations April 2017
201508637 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017
201508711 Scottish Borders Housing Association Ltd neighbour disputes and anti-social behaviour Upheld, recommendations April 2017
201508786 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations April 2017
201508791 Scottish Prison Service non-legal correspondence Not upheld, no recommendations April 2017
201508895 West Lothian Council secondary school Not upheld, no recommendations April 2017
201600254 Aberdeenshire Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations April 2017
201600473 Argyll Community Housing Association neighbour disputes and anti-social behaviour Not upheld, no recommendations April 2017
201600658 Scottish Water other Upheld, recommendations April 2017