Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201508343 Fife NHS Board nurses / nursing care Upheld, recommendations November 2016
201508372 A Council communication staff attitude dignity and confidentiality Some upheld, recommendations November 2016
201508376 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2016
201508436 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2016
201508442 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2016
201508500 Scottish Ambulance Service other Not upheld, no recommendations November 2016
201508546 Edinburgh College special needs - assessment and provision Not upheld, recommendations November 2016
201508584 Dumfries and Galloway NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations November 2016
201508616 A Medical Practice in the Lanarkshire NHS Board area lists (incl difficulty registering and removal from lists) Some upheld, recommendations November 2016
201508646 Highland NHS Board clinical treatment / diagnosis Some upheld, no recommendations November 2016