Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808010 University of the West of Scotland academic appeal / exam results / degree classification Not upheld, no recommendations October 2019
201808293 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Upheld, recommendations October 2019
201808781 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations October 2019
201809064 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2019
201809343 A Medical Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Some upheld, recommendations October 2019
201809395 Glasgow School of Art admissions Some upheld, recommendations October 2019
201809475 Glasgow City Health and Social Care Partnership clinical treatment / diagnosis Not upheld, no recommendations October 2019
201810244 Scottish Prison Service complaints handling Upheld, recommendations October 2019
201810874 Aberdeenshire Council repairs and maintenance Resolved, no recommendations October 2019
201900137 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations October 2019