Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201801313 Stirling Council communication / staff attitude / confidentiality Some upheld, no recommendations September 2019
201801445 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations September 2019
201801514 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2019
201801685 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations September 2019
201801842 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations September 2019
201801849 Lanarkshire NHS Board communication / staff attitude / dignity / confidentiality Upheld, recommendations September 2019
201801864 North Lanarkshire Council estate management / open spaces / environment work Upheld, recommendations September 2019
201801984 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2019
201802026 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2019
201802036 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations September 2019