Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601098 | Argyll and Bute Council | building standards | Some upheld, recommendations | January 2017 |
| 201601484 | Perth and Kinross Council | handling of application (complaints by applicants) | Some upheld, no recommendations | January 2017 |
| 201601727 | Cobalt Water Ltd | charging method / calculation | Not upheld, no recommendations | January 2017 |
| 201601777 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2017 |
| 201601830 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201601919 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201601930 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2017 |
| 201601941 | North Ayrshire Council | secondary school | Not upheld, no recommendations | January 2017 |
| 201602166 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2017 |
| 201602169 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2017 |