Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500913 | Aberdeenshire Council | complaints handling | Some upheld, no recommendations | December 2015 |
| 201501070 | Tayside NHS Board | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201501164 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201501341 | Fife NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201501382 | University of Aberdeen | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | December 2015 |
| 201501801 | Glasgow City Council | primary school | Not upheld, no recommendations | December 2015 |
| 201501912 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201501996 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2015 |
| 201502006 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201502182 | Fife Council | burial grounds/crematoria | Upheld, recommendations | December 2015 |