Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203023 Scottish Court Service policy/administration Some upheld, no recommendations September 2013
201203029 East Renfrewshire Council bus stops, shelters, signs, road furniture Not upheld, no recommendations September 2013
201203122 The City of Edinburgh Council repairs and maintenance Some upheld, action taken by body to remedy, no recommendations September 2013
201203181 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations September 2013
201203332 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203366 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2013
201203417 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203532 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2013
201203545 Business Stream charging method / calculation Not upheld, no recommendations September 2013
201203561 South Lanarkshire Council handling of application (complaints by opponents) Not upheld, recommendations September 2013