Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403927 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Upheld, recommendations | July 2015 |
| 201403970 | West Lothian Council | policy/administration | Upheld, recommendations | July 2015 |
| 201404012 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201404044 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201404089 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201404332 | Renfrewshire Council | repairs and maintenance | Some upheld, recommendations | July 2015 |
| 201404376 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201404431 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2015 |
| 201404670 | A Dentist in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | July 2015 |
| 201404841 | Blairtummock Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | July 2015 |