Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404897 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201404931 | University of Edinburgh | policy/administration | Not upheld, no recommendations | July 2015 |
| 201405088 | University of St Andrews | teaching and supervision | Not upheld, no recommendations | July 2015 |
| 201405214 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | July 2015 |
| 201405598 | Easthall Park Housing Co-operative | applications, allocations, transfers & exchanges | Not upheld, no recommendations | July 2015 |
| 201405620 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405722 | Comhairle nan Eilean Siar | local housing allowance and council tax benefit | Upheld, recommendations | July 2015 |
| 201405741 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2015 |
| 201405742 | Scottish Prison Service | complaints handling | Not upheld, recommendations | July 2015 |