Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406209 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201406410 | Scottish Prison Service | Prohibited and Unauthorised Articles | Not upheld, no recommendations | June 2015 |
| 201406469 | Scottish Prison Service | Complaints Handling | Upheld, recommendations | June 2015 |
| 201406474 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201406539 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201406565 | Scottish Prison Service | policy/administration | Upheld, recommendations | June 2015 |
| 201406580 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201406639 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201407030 | Glasgow City Council | Complaints handling (incl Social Work complaints procedures) | Not upheld, no recommendations | June 2015 |
| 201407313 | Tollcross Housing Association Ltd | repairs and maintenance | Upheld, recommendations | June 2015 |