Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301935 | Perth and Kinross Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, recommendations | October 2014 |
| 201301965 | Scottish Environment Protection Agency | policy/administration | Some upheld, no recommendations | October 2014 |
| 201301979 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | October 2014 |
| 201302091 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2014 |
| 201302093 | Perth and Kinross Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | October 2014 |
| 201302204 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2014 |
| 201302289 | The Highland Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2014 |
| 201302345 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2014 |
| 201302444 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2014 |
| 201302687 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |