Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201306310 Western Isles NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2014
201400854 Scottish Prison Service special security measures Some upheld, no recommendations October 2014
201400964 University of Edinburgh academic appeal/exam results/degree classification Not upheld, no recommendations October 2014
201401009 Scottish Prison Service downgrading October 2014
201401224 Scottish Prison Service progression Upheld, action taken by body to remedy, no recommendations October 2014
201401285 Horizon Housing Association Ltd neighbour disputes and antisocial behaviour Some upheld, recommendations October 2014
201401344 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations October 2014
201401352 Renfrewshire Council licensing - other Not upheld, no recommendations October 2014
201401500 Scottish Prison Service complaints handling Upheld, recommendations October 2014
201401556 Grampian NHS Board communication / staff attitude / dignity / confidentiality Upheld, action taken by body to remedy, no recommendations October 2014