Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301485 | South Ayrshire Council | planning enforcement/complaints handling | Upheld, recommendations | September 2014 |
| 201301549 | Forth Valley NHS Board | policy / administration | Not upheld, recommendations | September 2014 |
| 201301672 | Business Stream | charging method / calculation | Upheld, recommendations | September 2014 |
| 201301814 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201301895 | Business Stream | debt recovery / payment fees | Some upheld, recommendations | September 2014 |
| 201302447 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201302488 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201302883 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
| 201303126 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201303140 | The Highland Council | Crisis grant/failure to follow government guidance | Upheld, recommendations | September 2014 |