Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103498 NHS 24 appointments/admissions (delay, cancellation, waiting lists) No decision reached August 2012
201103609 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations August 2012
201103654 A Dentist in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2012
201103684 Queen Margaret University academic appeal/exam results/degree classification Upheld, recommendations August 2012
201103869 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2012
201103915 Scottish Water water pressure - low Some upheld, recommendations August 2012
201104062 The City of Edinburgh Council handling of application (complaints by opponents) Not upheld, recommendations August 2012
201104064 Tayside NHS Board policy/administration Upheld, action taken by body to remedy, recommendations August 2012
201104068 A Dentist in the Greater Glasgow NHS Board area clinical treatment / diagnosis Not upheld, no recommendations August 2012
201104105 The City of Edinburgh Council repairs and maintenance of housing stock (incl dampness and infestations) Some upheld, action taken by body to remedy, no recommendations August 2012