Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202206021 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202207283 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202209316 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | July 2025 |
| 202300524 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202304126 | Wheatley Housing Group Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | July 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308797 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308876 | Fife Council | Secondary School | Upheld, recommendations | July 2025 |
| 202310193 | West Dunbartonshire Council | Mould / damp | Upheld, recommendations | July 2025 |
| 202310591 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |