Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202210701 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2025 |
| 202302720 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2025 |
| 202302813 | Grampian NHS Board | Complaints handling | Upheld, recommendations | February 2025 |
| 202304652 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | February 2025 |
| 202305621 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | February 2025 |
| 202203015 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202209356 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202301105 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, recommendations | January 2025 |
| 202302088 | A GP Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | January 2025 |
| 202302723 | A GP Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | January 2025 |