Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202410419 | A Dentist in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2026 |
| 202410937 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2026 |
| 202410955 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2026 |
| 202411654 | Lothian NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | May 2026 |
| 202501438 | Edinburgh Health and Social Care Partnership | Free personal care | Not upheld, no recommendations | May 2026 |
| 202502009 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2026 |
| 202503012 | West Dunbartonshire Council | Secondary School | Upheld, recommendations | May 2026 |
| 202503266 | A Medical Practice in the Lanarkshire NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | May 2026 |
| 202504517 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2026 |
| 202306923 | A Medical Practice in the Ayrshire & Arran Board area | Clinical treatment / diagnosis | Upheld, recommendations | March 2026 |