Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202107648 South Lanarkshire Health and Social Care Partnership Assessments / self-directed support Upheld, recommendations July 2023
202108771 Lanarkshire NHS Board Clinical treatment / diagnosis Not upheld, no recommendations July 2023
202108773 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations July 2023
202108962 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2023
202108990 Aberdeenshire Council Child services and family support Upheld, recommendations July 2023
202109163 Aberdeenshire Council Secondary School Some upheld, no recommendations July 2023
202110238 South Lanarkshire Council Repairs and maintenance Some upheld, recommendations July 2023
202110464 A Medical Practice in the Lanarkshire NHS Board area Clinical treatment / diagnosis Upheld, recommendations July 2023
202111128 The City of Edinburgh Council Council Tax Upheld, recommendations July 2023
202111811 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Not upheld, no recommendations July 2023