Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102932 | West Lothian Council | tenancy rights and conditions | Not upheld, no recommendations | March 2012 |
| 201102937 | A Medical Practice, Fife NHS Board | practice lists | Not upheld, no recommendations | March 2012 |
| 201102960 | Scottish Prison Service | personal property | Not upheld, no recommendations | March 2012 |
| 201103054 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2012 |
| 201103081 | Scottish Prison Service | earnings | Not upheld, no recommendations | March 2012 |
| 201103084 | Scottish Prison Service | supplies of books, newspapers etc | Not upheld, no recommendations | March 2012 |
| 201103124 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2012 |
| 201001204 | Argyll and Bute Council | social work | Some upheld, recommendations | February 2012 |
| 201002040 | Fife Council | policy/administration | Upheld, recommendations | February 2012 |
| 201003212 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, action taken by body to remedy, no recommendations | February 2012 |